1. What types of products do you offer?
We offer a range of handmade crochet items, including plushies, keychains, baby teethers, home decor, and more—all crafted with care and quality materials.

2. Are your products safe for babies and children?
Yes, our baby teethers and plushies are made with natural cotton yarn and untreated wood, ensuring they are safe for little ones. However, adult supervision is recommended for babies and toddlers.

3. How do I care for my crochet items?
Hand wash your crochet products gently in cold water with mild soap. Lay flat to dry and avoid wringing or machine drying to preserve their shape and texture.

4. Can I customise or personalise an order?
Absolutely! We accept custom orders for most items. You can request specific colours, sizes, or designs by contacting us directly through our website.

5. How long does it take to process and ship an order?
Since each item is handmade, processing times may vary. Typically, ready products are processed within 3–7 business days and shipped promptly after completion.

6. Do you ship internationally?
Currently, we ship within India. For international shipping inquiries, please contact us, and we’ll do our best to accommodate your request.

7. What payment methods do you accept?
We accept major credit/debit cards, UPI, and other secure online payment options at checkout.

8. What is your return or exchange policy?
Due to the handmade nature of our products, we accept returns or exchanges only for defective or damaged items. Please contact us within 7 days of receiving your order for assistance.

9. How are your products packaged?
Each item is thoughtfully packaged to ensure it arrives in perfect condition, using eco-friendly materials whenever possible.

10. How can I contact you for further questions or support?
You can reach us via the contact form on our website or email us at [your support email]. We’re happy to assist with any queries or concerns.