SHIPPING POLICY

Order Processing - Domestic Customers

- Orders are typically processed within 2 to 5 business days after receiving the payment.

- During peak seasons or promotional events, processing times may vary.

- Processing time for custom order vary based on type of product and quantity. For more details, contact us at support@oliveleaf.in.

Domestic Shipping Options and Costs

- Shipping charges are calculated and displayed at checkout

- We offer free domestic shipping on orders over INR 2,999/-

International Shipping

- We currently charge a flat fee of INR 3,000 for international shipping

Tracking and Delivery Timeline for Domestic Shipping

- Once your order has shipped, you will receive an email notification with a tracking number to monitor the shipment.

- Orders are typically delivered within 5-7 business days for in-stock items.

- Orders are typically delivered within 7-10 business days for remote cities.

- Delivery attempts will be made three times before the package is returned to us.

Tracking and Delivery Timeline for Domestic Shipping

- Once your order has shipped, you will receive an email notification with a tracking number to monitor the shipment.

- Orders are typically delivered within 10-28 business days for in-stock items.

Additional Shipping Details

- Orders once shipped cannot be canceled.

- Shipping Restrictions: We do not ship to PO Boxes or APO/FPO addresses at this time. Please provide a physical address for delivery.

- Our courier partners strive to ensure on-time delivery; however, we are not responsible for delays due to circumstances beyond our control or customer unavailability.

- If your order has not arrived within the expected timeframe or arrives damaged, contact us immediately at support@oliveleaf.in with your order number and details.

For any further questions regarding our “Shipping Policy”, please contact us at support@oliveleaf.in